Welcome to Princess Style Shop, where we strive to make every aspect of your royal shopping experience truly magical. These Terms and Conditions outline the agreement between you (our cherished royal customer) and Princess Style Shop regarding your use of our website and services. By accessing our site or making a purchase, you agree to these terms in their entirety.
1. Royal Introduction
Princess Style Shop is an online boutique specialising in exquisite occasionwear for brides, bridesmaids, and special events. Our collection includes:
- Bridal gowns and bridal party attire
- Occasionwear for races, christenings, and holidays
- Dresses in various styles (maxi, midi, mini, ruched, floral)
- Going out outfits and glamorous daywear
- Complementary occasion jewellery
2. Your Royal Account
2.1 Account Creation
To access certain features, you may create an account by providing accurate information as prompted. You must be at least 16 years old to register.
2.2 Account Security
You are responsible for maintaining the confidentiality of your login details and for all activities under your account. Please notify us immediately of any unauthorised use.
3. Royal Purchases
3.1 Product Information
We endeavour to display our products as accurately as possible, but colours may vary slightly due to monitor settings. All measurements provided are approximate.
3.2 Pricing
All prices are in GBP (£) and inclusive of VAT where applicable. We reserve the right to adjust prices at any time, though this will not affect orders already placed.
3.3 Availability
All items are subject to availability. If an item becomes unavailable after you place your order, we will notify you promptly and offer alternatives or a full refund.
4. Royal Payment Terms
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed immediately upon order confirmation. By providing payment information, you confirm you have permission to use the payment method.
Note: For international orders, your bank may apply additional conversion fees.
5. Royal Shipping
5.1 Processing Time
Our royal seamstresses carefully prepare each order within 1-2 business days of payment confirmation.
5.2 Shipping Options
Standard Royal Courier (£12.95): Delivered by DHL or FedEx in 10-15 business days after dispatch.
Free Royal Carriage (orders over £50): Delivered by EMS in 15-25 business days after dispatch.
Note: Delivery times may vary during peak seasons. Some regions (particularly in Asia) may have different delivery arrangements.
5.3 Delivery Issues
You must inspect goods upon delivery and report any damage within 48 hours to [email protected]. We are not liable for delays caused by customs or unforeseen circumstances.
6. Royal Returns & Exchanges
6.1 Return Policy
You may return unworn, unwashed items with original tags within 15 days of receipt. The following cannot be returned:
- Occasion jewellery (hygiene reasons)
- Items without original tags
- Personalised/made-to-order garments
6.2 Return Process
- Email [email protected] with your order number and return request
- Wait for return authorization (within 2 business days)
- Ship items to: 68 Bold St, Liverpool, GB L2B 2AC
Original shipping fees are non-refundable. International customers are responsible for return shipping costs.
6.3 Refunds
Refunds are processed within 3-5 business days of receiving returned items and will be issued to your original payment method.
6.4 Exchanges
Size exchanges are free of charge (except international duties). Follow the standard return process and specify your desired size.
7. Intellectual Property
All content on princessstyleshop.com, including designs, text, graphics, and logos, is the property of Princess Style Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Royal Limitations of Liability
Princess Style Shop shall not be liable for:
- Indirect, incidental, or consequential damages
- Losses resulting from events beyond our reasonable control
- Incorrect use or care of products
- Minor variations in product colour or fit
Our maximum liability shall never exceed the purchase price of the goods in question.
9. Royal Privacy
Your privacy is precious to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.
10. Governing Law
These Terms shall be governed by English law. Any disputes shall be subject to the exclusive jurisdiction of English courts.
11. Changes to These Terms
We may update these Terms periodically. The current version will always be available on our website with the last updated date.
Contact Our Royal Advisors
For any questions about these Terms or your royal shopping experience:
Email: [email protected]
Postal Address: 68 Bold St, Liverpool, GB L2B 2AC
